Frequently asked questions
Everything clients usually ask before starting with Sole Business Solutions. Still have a question? Message us directly.
Do you need our office location or an address?
No. Sole Business Solutions operates fully remotely, so there's no physical office requirement on either side.
What size of business do you work with?
Mostly small and mid-size businesses that need dedicated support or sales coverage without hiring an in-house team.
How fast can an engagement start?
Most accounts go live within a week of the scoping call, once scripts and access are handed over.
Can we start with just one service?
Yes, most clients start with a single line, like customer support or lead generation, and add services as needed.
How do we reach the team day to day?
Directly by WhatsApp or call — no ticketing system in between.
Do you sign contracts or is it month to month?
Most engagements run month to month with no long-term lock-in; terms can be adjusted as your needs change.
How is pricing structured?
Pricing depends on hours, headcount and service mix — shared after a short scoping call.
What time zones can you cover?
Coverage is built around your customers' time zone, from a few hours a day up to full 24/7.
Can you handle more than one service at once?
Yes, services like support, sales and back office are commonly bundled under one account.
How do you keep our data secure?
Access is limited to what each task needs, under confidentiality terms agreed before work starts.
Still have a question?
Message us directly — most first replies come back same day.