CS
Customer Support
Inbound calls, live chat and email handling that keeps your customers answered, not queued.
View service →Remote-first BPO Partner
Outsource the busywork. Keep the business.
Sole Business Solutions runs customer support, sales calls, virtual assistance and back-office work for businesses who'd rather grow than manage headcount — trained agents, working remotely, on your hours.
0/7Coverage across time zones
0+Core service lines
0%Remote-run, lower overhead
What we do
Every function a growing team needs to hand off
Pick one service or bundle several — each has its own detailed page below.
TS
Telesales & Lead Generation
Outbound calling, appointment setting and qualified-lead handoff run by trained callers.
View service →VA
Virtual Assistance
Scheduling, inbox management and day-to-day admin, handled by a dedicated assistant.
View service →BO
Back Office & Data Entry
Data processing, order entry and document work, done accurately and on schedule.
View service →TH
Technical Helpdesk
Tier-1 troubleshooting and ticket handling for SaaS and product-based businesses.
View service →SM
Social & Reputation Support
Comment moderation, DM replies and review responses across your channels.
View service →Why teams pick us
Built for businesses run from a laptop, not a call floor
No office to visit, no long-term lock-in — just a team that plugs into how you already work.
01
Fast onboarding
Most engagements go live within a week of a scoping call.
02
Transparent reporting
You see call logs, ticket volume and outcomes, not just an invoice.
03
Flexible scale
Add or reduce agent hours as your workload changes, month to month.
04
Direct line to your team
WhatsApp and call access to whoever is handling your account.
How we start
From first call to live agents
01
Scoping call
We learn your process, volumes and tone of voice.
02
Setup & training
Agents are briefed on your scripts, tools and edge cases.
03
Go live
Your line, chat or inbox is handled from day one.
04
Review & refine
Weekly check-ins adjust coverage as needs shift.
Resources
Notes on running support and sales remotely
Customer Support
When it's time to outsource your support line
The signs your inbox and phone are costing more than they save.
Sales
What a good lead-gen call script needs
The five moments every outbound call has to get right.
Virtual Assistance
A day in the life of a remote assistant
What gets handled, hour by hour, once you hand off your calendar.
Questions
Frequently asked
Do you need our office location or an address?
No. We operate fully remotely, so there's no physical office requirement on either side.
What size of business do you work with?
Mostly small and mid-size businesses that need dedicated support or sales coverage without hiring in-house.
How fast can an engagement start?
Most accounts go live within a week of the scoping call.
Can we start with just one service?
Yes — most clients start with a single line and add services as needed.
Ready to hand off the workload?
Tell us what you need covered — most first replies come back same day.